WITHDRAWALS/DROPS, CLASS PAYMENTS & POLICIES
Please reach us at 423.358.2216 if you cannot find an answer to your question.
Dancers are placed according to current capability, physiology, psychological growth, and age. Occasionally, dancer potential assists in placement decisions. It is very common for dancers to repeat classes. Dancers should expect to repeat a class at least once during their training. Moving to different classes too quickly without investing the time to master fundamentals can negatively and drastically impact dancer progress and advancement. It is our responsibility to place dancers and we kindly ask that parents rely on the expertise of our staff when placement decisions are made.
To read more about this see page 9 "Class Placement" section in our studio guidebook
All parents that wish to move their child to a different class must fill out the change request form (located on our website under “forms”). Parents must try the class for at least 4 weeks before filling out this form. Class change requests cannot be completed by phone call, email notification or through a third party.
Families are responsible for all tuition payments throughout the year. Any withdrawal of classes, even in the event of a class change must be initiated via the DCOM office. If it becomes necessary to withdraw a dancer from classes, you must notify the office via the Drop Form. (Drop form is located on our website under “forms”). Withdrawal cannot be completed by phone call, email notification or through a third party.
All Drop Forms require two business days of processing time. To avoid charges on the tuition due dates, all Drop Forms must be submitted three business days prior to payment processing.
Withdraw date for Spring Session is February 20, 2022. If dancer drops before these dates, fills out a drop form and follows instructions, parent is not obligated to pay remaining tuition, but will not be refunded any tuition paid, unless withdrawing for injury or illness as supported by a doctor’s letter of inability to participate. Refunds are given at the discretion of the Director.
If drop occurs after that, parent must pay drop fee equal to two months tuition payments.
Once dancers have withdrawn from all classes, they must re-register to resume classes and pay all applicable fees, including the registration fee.
If a dancer stops attending classes without adhering to this policy, parent must re-register and pay all applicable fees (including the registration fee and all past unpaid invoices) to resume classes.
A recreational withdrawal based on a military-mandated move will still require a withdraw fee past the set withdrawal deadline. However, DCOM will compensate 50% of the withdraw fee as a thank-you for the service of the military family, provided that the family shows the Director a copy of their orders to move. Miliary family would be financially responsible for the remaining 50%.
To register for a class, DCOM requires all dancers be completely potty trained except for those enrolled in a Mommy & Me or Ages 2 & Below classes (when offered). DCOM defines potty-trained as children who can:
+ Tell the teachers that he/she needs to go to the restroom before they need to go.
+ Stop what he/she is doing, to go and use the bathroom. Take his/her clothes off and get them back up without help.
+ Wipe him/herself.
+ Get on/off the potty by him/herself.
+ Wash and dry hands.
+ Hold it if they must wait in line to use the restroom.
Dancers that desire improvement appreciates verbal and physical corrections. As a part of their training, dancers and parents should be comfortable and should expect frequent practical criticism (corrections) throughout the season. Corrections are given to help dancers progress and dancers as well as parents should respond to these corrections accordingly.
Dance requires physical contact. We will physically touch our dancers to properly train and teach them important dance concepts. Corrective body positioning and placement are everything when it comes to properly training dancers. Depending on what instructor is teaching, dancer may experience discomfort. It is not unusual for a dancer to come home with sore muscles just as participants in any sport or physical activity might.
Communication as well as education for both dancers and parents is prioritized at our studio and we appreciate questions. Parents are welcome to email instructor with any special concerns.
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We are still waiting on our Certificate of Occupancy at our new studio. It is so close though! #readyreadyready